We’ll be there for you

When you become a member of Best Western, you’ll never look back.

We tend to build lasting relationships with every one of our member hotels, which means they stay with us for a very long time – and reap the rewards of being part of the world’s largest independent hotel brand year after year!

We value personality and independence above all else – it's what makes us so popular with guests and partners. So, rest assured that you can benefit from our good name without sacrificing yours!

We provide tonnes of training to get you up to speed with all of our programmes and systems. As a member, you’ll also have access to our dedicated online resource tool which will keep you in the loop with the latest news, tools and training materials. Plus, your hotel will be supported with quality assurance audits as well as plenty of on and offline tools.

Your hotel will also have a dedicated account manager (Business Liaison Manager) who will review opportunities available with the brand on site.

Business meetings, conferences and forums are always on the agenda, giving you the opportunity to review and plan for activities, learn from industry experts, network with your colleagues and discuss the issues closest to your heart.

Our aim is to improve your hotel performance in partnership with, and as part of, a powerful network of like-minded quality independent hoteliers in the UK. So,why not speak to us today!

Finding (and sharing) the best way of working

Once you’re a member, you’ll be a part of a big, friendly family!

This means you’ll have access to a network of over 270 independent hotels in Great Britain and 4000 worldwide. We like to get together and work together, so there’ll always be plenty of people on hand to help!